Shipping policy
Shipping Policy
Thank you for shopping with Rionaa. We are committed to delivering your orders quickly and safely.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Shipping Time
Estimated delivery times:
- Worldwide shipping: 7–15 business days
Shipping times may vary depending on location, customs procedures, or carrier delays.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Delays
Rionaa is not responsible for delays caused by shipping carriers, customs, weather conditions, or other unforeseen circumstances.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, feel free to contact us at:
Email: support@rionaa.com